This Policy is the most up to date statement of our policy on privacy and cookies and takes precedence over any other statement on this site or in store. We will always indicate at the top of the Policy when it was last updated.
If you have any questions or concerns about the Policy or about the security of your personal information, please do not hesitate to contact us at [email protected]
If you are 16 or under you may browse our website but you may not register with us. We do not knowingly collect personal information from any person under the age of 16 and all our promotions have a minimum age of at least 16. Our stores may ask for proof of age if an item with an age restriction is purchased and it is unclear to the associate that you are over the applicable age.
The sort of information we collect depends on what you need us to do for you, or how much information we need to identify who you are and resolve your query. This may include:
In addition we might use the personal information you provide for our internal purposes, for example, website administration, analysis, reporting and compliance purposes or to improve merchandise selections, enhance customer service or invite you to get involved in customer research.
We maintain appropriate administrative, technical and physical security safeguards to protect against loss, misuse or unauthorised access, disclosure, alteration or destruction of the personal information you provide on our website, in our stores and through other means. However, we cannot guaranty the effectiveness of these safeguards, and nothing in this notice shall be construed as an express or implied warranty against loss, misuse or unauthorised access, disclosure, alteration or destruction.
We do not sell or otherwise disclose any personal information about our customers, visitors to our website or those applying for a job except as described in this Privacy and Cookies Policy or as otherwise agreed with you.
We do use third parties to perform some services on our behalf and in such cases, they may have limited access to certain personal information. In such cases, they may only use personal information strictly as instructed and never for their own purposes. Examples of when personal information you provide to us may be accessed by third parties are:
TK Maxx and HomeSense are owned and operated by RTI US, a subsidiary of The RTI Companies, Inc established in the USA. We may share the information you provide with companies who form part of our group of companies and, in certain circumstances, with our joint marketing partners. This means that the information you provide us may be transferred outside of the European Economic Area (“EEA”) to various countries, including the United States. This information may be subject to the laws of the countries in which it is stored or used, and those countries may have a different data protection regime than the country in which you reside. By providing us with any personal information, you consent to such transfer, processing and storage of your personal information.
In addition we may disclose information: